Commercial Operation
• Implement Process improvements and ensure that they have positive impact on overall business and sales productivity
• Unburden the sales force from administrative tasks and reduce nonselling time by providing support in Quote & Tendering process
• Sales pipeline tracking & management to ensure all the deals are correctly mapped in CRM
• Provide visibility to the management in terms of estimated orders, revenue booking and continuously track closure for orders, sales and GP
• Perform Deep Dive Analysis for all the Verticals. Track results and Perform gap analysis between target and committed numbers
• Commercial reviews of all contracts to ensure risk is mitigated.
Quote & Tender
• Monitor and search new tenders opened by customers
• Act as a business support team internally in providing relevant details and circulating new customer orders
• Provide support to customers in case of queries against delivery and Purchase Orders
• Providing support to sales team to prepare and submit quotes as per customer RFQ / RFP’s
• Ensure all the tender requirements and compliance list are followed before submitting any offer
• Perform Pre-tender risk assessment which includes:
• Pricing
• Risk identification & mitigation
• Preparing BOQ & Compliance checklist
• Alignment with all stakeholders (commercial, service, deliveries, sales, legal & finance)